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Our Care Quality Commission (CQC) Inspection took place in Nov 2012, meeting all Government standards. Their Summary of the inspection:
'We told the provider (who is also the dentist) forty-eight hours before our visit that we were coming. During our visit, we spoke with the dentist, four dental nurses and five people using the service. All of the five people we spoke with very complimentary about the service they had received. One person told us “I have been to many dentists before, and I speak as I find, I could not wish for better treatment than what I have had here ’’. Another person told us “Staff are very supportive and the dentist is lovely, they have always explained every thing to me’’.
Treatment options were explained to people and they had time to consider their options. This meant a full discussion took place and people were given the information they needed to be able to make an informed decision about their treatment. The provider had effective infection control procedures. This meant the risk of infection for people using the service was minimised.
Staff received a range of training so that they had up to date knowledge and skills in order to treat people safely when they attended the practice. There were systems in place to monitor how the practice was run to ensure people received a quality service. This meant people using the service were asked their views about the service so the provider could use the information to improve.
A full report of the inspection is available on the Care Quality Commission Website: http://www.cqc.org.uk/node/302781
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Tel: 0121 429 3572
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Sandon Dental Practice
80 Sandon Road
We are closed for lunch between 12:00 and 13:00
If you have a problem outside our opening hours, please see the emergency plan.